Help
Experiencing problems with the Inside Radio Email?
Email Here.
Need a refeed of today's issue of INSIDE RADIO? Call 800-248-4242 x 700 or Email Here.
I'm no longer able to download the newsletter from my daily Inside Radio email?
Is your subscription current? Do you need to renew? Are you a paid subscriber?
All of the questions can be answered by calling the office at 800-248-4242.
Be sure to have your subscription information handy including the subscriber's email address. Email Here.
I've tried to login but my user name does not work?
Are you a subscriber? If you are a paid subscriber, you are eligible for a login and password. Call 800-248-4242 x700 to set-up.
(Only paid subscribers are eligble to login to the website.)
Download the latest version of Acrobat Reader.
Software updates are necessary and INSIDE RADIO understands that not every reader's system will be running the same software. Please be sure that your system is running the latest version of Acrobat Reader or Adobe Acrobat.* Download Here.
Experiencing problems with the Read Inside Radio login page?
Use this link. A successful login will take you to a BLANK PAGE, but if you return to the website and click "Read Inside Radio" again, you will have direct access to the daily newsletter.
Getting a blank page when you click on "Read Today's Inside Radio"?
Clean out your "Temporary Internet Files" and reboot your machine.
SOFTWARE INSTALLATION
*When installing the new sofware, be sure to uninstall older versions and reboot your system after installing the latest version of Adobe Reader. Adobe software will only work properly if the system is rebooted after installation.
Internet Explorer 9.0 and INSIDERADIO.COM
There are known issues with fonts especially Helvetica not allowing some websites to render using IE 9.0. Microsoft is aware of the problem and as of Jan. 1, 2012 working to resolve the issue.
JAVA
Be sure to update your Java regularly in order to view insideradio.com properly. Features such as the INSIDE RADIO Webcast are javascript enriched. Download the latest version of JAVA Here.
INSIDE RADIO Email Image download problems
It is a known fact that Outlook 2007 running on Windows Vista and Windows 7 Home editions using the PC platform does not render rotating .gif files. If you are running this set-up, please be aware that some images will not rotate. If you are not seeing images at all in your email, be sure to search your software for solutions. Block/Unblock Images in Outlook | Display images in Yahoo Mail | Display images in Gmail | View blocked images or automaticall download images in Windows Live Mail





